Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Parimatch, we believe that gambling should be enjoyed as a form of entertainment only. It is important to understand that gambling is never a reliable way to earn money or solve financial problems. Always gamble with money you can afford to lose, and never view it as an investment or income source. Play responsibly and within your means.

Age Verification

Parimatch is strictly for players aged 18 years and above or the legal age of majority in your jurisdiction, whichever is higher. If you are below the legal age for gambling in India, you are not permitted to use this platform. We take age verification seriously and reserve the right to request proof of identity at any time.

Warning Signs of Problem Gambling

If you experience any of the following, you may have a problem with gambling. Please seek help:

• Chasing Losses: Continuing to gamble to recover money you have lost
• Hiding Gambling: Keeping your gambling activity secret from family or friends
• Preoccupation: Constantly thinking about gambling or planning your next session
• Increasing Stakes: Needing to gamble with larger amounts to achieve the same excitement
• Loss of Control: Inability to stop or reduce gambling despite wanting to
• Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
• Financial Problems: Borrowing money or going into debt to gamble
• Mood Changes: Becoming irritable or anxious when unable to gamble
• Relationship Strain: Conflict with loved ones over your gambling habits
• Escape Mentality: Gambling to escape problems, stress, or negative emotions

Self-Help Tools & Responsible Gaming Features

Parimatch provides several tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly). This helps you stick to your budget.
• Loss Limits: Set a maximum amount you are willing to lose over a period. Once reached, you will be prevented from placing further bets.
• Reality Checks: Enable pop-up reminders during play sessions to help you track time and spending.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your Parimatch account if you feel your gambling is becoming problematic.
• Session Time Limits: Set automatic reminders or session cutoffs to prevent extended gambling sessions.

To access these tools, contact our Customer Support team or visit your account settings.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organizations:

India & South Asia

• All India Institute of Medical Sciences (AIIMS) - Addiction Services: Provides counseling and treatment for gambling addiction. Contact your nearest AIIMS center.
• Gamblers Anonymous: Support groups and meetings for those struggling with problem gambling. Check local chapters in your city.

International Organizations

• GamCare (UK): www.gamcare.org.uk - Free and confidential support for problem gambling.
• GamStop (UK): www.gamstop.co.uk - Multi-operator self-exclusion scheme.
• Gambling Help Online (Australia): www.gamblinghelponline.org.au - Online counseling and resources.
• Responsible Gambling Council (Canada): www.responsiblegambling.org - Prevention, research, and treatment resources.
• National Council on Problem Gambling (USA): www.ncpgambling.org - Information and helpline services.
• Bundeszentrale für gesundheitliche Aufklärung (Germany): Comprehensive resources on problem gambling prevention and treatment.

Need Help? We're Here for You

If you believe you have a problem with gambling, please seek help immediately. Problem gambling is a serious issue that can affect your mental health, finances, and relationships. There is no shame in reaching out for support.

You can:

• Contact one of the support organizations listed above
• Speak with a trusted family member or friend
• Use our self-exclusion tool to take a break from gambling
• Reach out to our Customer Support team for additional resources

Remember: Gambling should always be fun and entertaining. If it stops being fun, it's time to seek help.

This Responsible Gaming information is provided for awareness and harm reduction purposes. Parimatch is committed to promoting safe and responsible gambling. If you have any questions or concerns, please contact our support team.